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Forum Discussion
NG3
8 years agoNew member | Level 2
How can I clear notifications
i need to know how to clear the notification panel. i got sum notification which i need to clear from panel. pls help
bsteve
7 years agoExplorer | Level 4
This would be all well and good if there were actually three dots somewhere on a notification. I have random notifications from 1, 2 years ago that just won't go away. Meanwhile, I no longer get useful notifications of new file updates.
Walter
Dropbox Community Moderator
7 years agoCould you forward a screenshot of that so I can get a better view of the matter at hand bsteve?
Also, note that the desktop application can display notifications on your computer when changes are detected in your Dropbox account while you should be able to choose which notifications you'll receive as well:
- Click the Dropbox icon from your menu bar (Mac) or system tray (Win/Linux).
- Click the gear icon and select Preferences... from the menu.
- Check or uncheck the boxes under Notify me about to choose which notifications you'll receive.
Let me know how this goes!
- claire m.167 years agoHelpful | Level 6
Hello
I agree with all the community requests about the need to be able to hide (or otherwise permanently remove) notifications in bulk.
Walter, we do not necessarily want to TURN OFF the notifications. That is easy to do.
Our issue is having to go through each of the received notifications *in two steps* (!!) to get rid of a notification we have dealt with.
There should be an option to delete all "read" notifications.
And if we are going through them one by one to delete them, DB should learn that we are not trying to register a complaint about an obscene notification. We are trying to clear our workspace. The 2-step remove procedure should fade out.
Please can you give us a fix for this immediately?
Thanks
- Walter7 years ago
Dropbox Community Moderator
Thanks for your input on this one claire m.16!
Even though I'm not in any decision making team and cannot comment on when or if this gets implemented, I'll make sure to pass your comments on to our dev team in my internal feedback report - thank you for showing your interest in this.
I'm logging this as a feature request for an option to clear all read notifications from the desktop app's menu.
If there's anything else you'd like to add, please let me know Claire; I'll be happy to follow up!
- claire m.167 years agoHelpful | Level 6Use your power Walter!!!
- myDBusername7 years agoNew member | Level 2
Yup, same problem here on Windows 7. 3 and 5 year-old notifications, no way to hide or remove. What gives DB?
- Derwent6 years agoNew member | Level 2
Every time I delete a notification it comes right back. Given that they cannot or are unwilling to solve this I think the best solution is to stop using Dropbox.
- Neil W.66 years agoHelpful | Level 6
It's getting pretty irritating. 7 year old messages that can be "dismissed" but keep coming back as if they are snoozed. Actions like "accept / reject" sharing a folder that do not work because the folder in question no longer exists.
- peop7 years agoNew member | Level 2
A screenshot? Is it our task to remind dropbox how they implemeted notifications? Just open up any mac and look at the notifications. There are no three dots there.
Please also check any other platforms that dropbox runs on and check that notifications can be cleared.
- Rick_M7 years agoExperienced | Level 13
It is a moving target. This AM all my "notifications" have been cleared (along with the elipsis).
- claire m.167 years agoHelpful | Level 6
Meanwhile, my Notifications center has new tabs (Recent, Notifications), new options (easily toggle between My activity and Team activity!), and still absolutely no way to clear the deck. It's fascinating!
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