We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
NG3
8 years agoNew member | Level 2
How can I clear notifications
i need to know how to clear the notification panel. i got sum notification which i need to clear from panel. pls help
Walter
Dropbox Community Moderator
7 years agoCould you forward a screenshot of that so I can get a better view of the matter at hand bsteve?
Also, note that the desktop application can display notifications on your computer when changes are detected in your Dropbox account while you should be able to choose which notifications you'll receive as well:
- Click the Dropbox icon from your menu bar (Mac) or system tray (Win/Linux).
- Click the gear icon and select Preferences... from the menu.
- Check or uncheck the boxes under Notify me about to choose which notifications you'll receive.
Let me know how this goes!
claire m.16
7 years agoHelpful | Level 6
Hello
I agree with all the community requests about the need to be able to hide (or otherwise permanently remove) notifications in bulk.
Walter, we do not necessarily want to TURN OFF the notifications. That is easy to do.
Our issue is having to go through each of the received notifications *in two steps* (!!) to get rid of a notification we have dealt with.
There should be an option to delete all "read" notifications.
And if we are going through them one by one to delete them, DB should learn that we are not trying to register a complaint about an obscene notification. We are trying to clear our workspace. The 2-step remove procedure should fade out.
Please can you give us a fix for this immediately?
Thanks
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!