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NG3's avatar
NG3
New member | Level 2
8 years ago

How can I clear notifications

i need to know how to clear the notification panel. i got sum notification which i need to clear from panel. pls help
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Fiona's avatar
Fiona
Icon for Dropbox Staff rankDropbox Staff
7 years ago

Sorry for any misunderstanding. Tried to help, thinking that you only see old notifications and not receiving new ones. This could be a syncing issue with your dekstop.

New notifications should push the old notifications and the history of them should be updated and kept for your visibility tglittrell. If I am right and you are not getting any new notifications, even after resintalling, please contact support and provide me with your ticket number. 

If you do have new notifications, but you simply cannot delete the old. Then your feeback does fall under this Community thread, where unfortunately we have no updates to offer and no ETA for future updates. 

DanLester's avatar
DanLester
Helpful | Level 6
7 years ago

Wow, this is just bizzaro. I have notifications going back many years that I want to remove, but there is NO WAY TO DO THAT. I don't want to select which ones to recieve, and I don't want to turn them off for a limited time. I want them to GO AWAY. The three-dot removal would have been adequate, but that's gone now.

I'm bailing out of Dropbox, and going to an application that is designed with some common sense. Dropbox management seems to have bailed on us.

I'm now sold on "Sync". Works like Dropbox, but without all the notification garbage. Bye, Dropbox!

  • piggywiggy's avatar
    piggywiggy
    New member | Level 2
    7 years ago

    Could not agree more. Highly irritating, very old problem...time to move elsewhere.

    • Rick_M's avatar
      Rick_M
      Experienced | Level 13
      7 years ago

      I think we should be asking for a "How far back to show notifications" feature.  

      (the underlying notifications are retained 'forever')

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