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Forum Discussion
How can I hide members' email addresses from other members using the shared folder?
Hi it has been brought to my attention that when I share a file with a member staff they can click on all members before clicking into the file and they can view everyone's email addresses. I have ne...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey Michelle Barry, thanks for posting here!
Currently there isn’t a way to prevent members of a shared folder from seeing the other members. Shared folders are intended for collaboration, hence why.
However, if you do share your folders with a single user then they will only be able to see what is shared with them, and therefore not be able to see other shared folders and the members of those.
Another alternative that you can perhaps try is to send a shared link to these users and disable viewer info (in case the users that access it are already logged in to their Dropbox account).
Hope this helps!
I found on google by clicking on settings, folder settings and turning off viewer information this would work ? is that not the case?
- Walter
Hey Michelle Barry - you could give it a go and let us know If it helps with what you had in mind.
Otherwise, you might want to consider using shared links to your files and password protecting them or setting an expiry date too, if needed.
Let us know if you have any other questions.
Hi it didn't work unfortunately. Also when I send the shared links you can still see the email addresses ... any other ideas?
- Rich
Super User II
I found on google by clicking on settings, folder settings and turning off viewer information this would work ? is that not the case?
That's a different feature. It refers to being able to see who's actively viewing files in the folder. Even if you turn that off, any member of the shared folder will still be able to see all the other members of the folder, including their email address. There's no way to prevent that.
- Mark
is that not the case?
Unfortunately not. There is no way to hide collaborator details on Shared Folders.
Viewer information is a different system / process.
