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Michelle Barry's avatar
Michelle Barry
Explorer | Level 3
8 months ago

How can I hide members' email addresses from other members using the shared folder?

Hi it has been brought to my attention that when I share a file with a member staff they can click on all members before clicking into the file and they can view everyone's email addresses. I have ne...
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Michelle Barry's avatar
Michelle Barry
Explorer | Level 3
8 months ago

I found on google by clicking on settings, folder settings and turning off viewer information this would work ? is that not the case?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hey Michelle Barry - you could give it a go and let us know If it helps with what you had in mind.

Otherwise, you might want to consider using shared links to your files and password protecting them or setting an expiry date too, if needed. 

Let us know if you have any other questions. 

  • Michelle Barry's avatar
    Michelle Barry
    Explorer | Level 3
    8 months ago

    Hi it didn't work unfortunately. Also when I send the shared links you can still see the email addresses ... any other ideas?

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      8 months ago

      Hey Michelle Barry, what steps did you follow when creating a shared link? 

      Also, would you mind clarifying where you were able to see the email addresses? Feel free to send me a screenshots in order for me to have a visual, but omit any personal info shown there.

      Thanks!

      • Michelle Barry's avatar
        Michelle Barry
        Explorer | Level 3
        8 months ago

         

         

         

        Here are the screen shots you can see it says how many members have access to the folder, and then you click on the members a list will appear as above and if you click on each name there email address is then shown?

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