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Michelle Barry's avatar
Michelle Barry
Explorer | Level 3
8 months ago

How can I hide members' email addresses from other members using the shared folder?

Hi it has been brought to my attention that when I share a file with a member staff they can click on all members before clicking into the file and they can view everyone's email addresses. I have ne...
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Michelle Barry's avatar
Michelle Barry
Explorer | Level 3
8 months ago

Hi it didn't work unfortunately. Also when I send the shared links you can still see the email addresses ... any other ideas?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hey Michelle Barry, what steps did you follow when creating a shared link? 

Also, would you mind clarifying where you were able to see the email addresses? Feel free to send me a screenshots in order for me to have a visual, but omit any personal info shown there.

Thanks!

  • Michelle Barry's avatar
    Michelle Barry
    Explorer | Level 3
    8 months ago

     

     

     

    Here are the screen shots you can see it says how many members have access to the folder, and then you click on the members a list will appear as above and if you click on each name there email address is then shown?

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      8 months ago

      Hey Michelle Barry!

      It looks like these are members that are added to your folder with viewing permissions.

      I'd suggest that you either remove them from the folder using these steps, or create a new folder. Once you do that you can then follow the steps mentioned here in order to create a shared link, and then send it over to them individually. 

      If you have any questions, I'm always at your service. 

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