Forum Discussion

Melvin55's avatar
Melvin55
Explorer | Level 4
2 years ago

How can I make my files available offline on the desktop app?

Hello. I have been using dropbox for a while now (on my desktop) and would like to enquire how to use dropbox offline. I googled and found this; "turn on the Available offline option", but I am unable to find this option.
Any advice would be most welcome. TIA!

7 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there, Melvin55, thanks for posting!

     

    If the Dropbox application works correctly on your computer, you should be able to switch a file to "available offline", by right-clicking on it in your Dropbox folder and choosing the "make available offline" option.

     

    Let me know if it works or if you have any issues.

  • Melvin55's avatar
    Melvin55
    Explorer | Level 4
    2 years ago

    Thank you for your feedback Hannah.
    Unfortunately I am still unable to locate the offline option. Can you provide a screenshot? Is this option perhaps only available for paid membership? Thanks again

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Melvin55, happy Monday!

     

    Would you mind sending me a screenshot of the options you see on your end, as a first step?

     

    Also, what is your computer's OS version and the Dropbox version you have installed?

     

    You can see the latter, by hovering over your Dropbox icon.

  • Melvin55's avatar
    Melvin55
    Explorer | Level 4
    2 years ago

    Thank you! See pic below
    I am using windows 11

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Melvin55, thanks for the screenshot!

     

    It seems that you're trying to follow these steps on your account online, not locally within your Dropbox folder.

     

    If you're using our Dropbox app on your Windows device, then you should be able to locate your content inside your Dropbox folder located in your File Explorer. You should follow the relevant steps in the content found there. 

     

    Want to give it a go? 

  • Melvin55's avatar
    Melvin55
    Explorer | Level 4
    2 years ago

    Thanks again for your help.
    I have now dowloaded the dropbox app and have set files to make them available offline (thanks for pointing out). But when working on them it seems changes do not appear when i open the same document (the online version) on dropbox.com...
    I assumed the offline version would still sync when connected to the internet. Is this the case pls?
    Thanks again for the help!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Melvin55, let me jump in here! 

     

    The changes you make should sync from the app to your account online. 

     

    Would you mind clarifying the app's current syncing status, please? 

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