We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Fabiola AM
10 months agoNew member | Level 1
How can I retrieve the last thing included in a file, if it is not in the available history?
Yesterday I worked on a word document that days before I had already saved in my dropbox and where I already had information, but it happens that everything written in the document yesterday, is no longer found.
I looked in the file history and there are only 3 available, but in none of them is the missing information.
I work from a Mac Air
What can I do to retrieve the last work in that document?
Thank you very much.
Fabiola
Fabiola AM wrote:
What can I do to retrieve the last work in that document?
If its not showing on Dropbox then, for whatever reason, it hasn't saved to Dropbox.
If you worked on a computer it should still be where it was last saved, so, try opening Word and going to File -> Open and see if it appears and is in a diff location. Also check to see if Dropbox is syncing on that one device.
2 Replies
- Mark10 months ago
Super User II
Fabiola AM wrote:
What can I do to retrieve the last work in that document?
If its not showing on Dropbox then, for whatever reason, it hasn't saved to Dropbox.
If you worked on a computer it should still be where it was last saved, so, try opening Word and going to File -> Open and see if it appears and is in a diff location. Also check to see if Dropbox is syncing on that one device.
- Fabiola AM10 months agoNew member | Level 1
Ok, thank you very much Mark for your answer
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!