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Forum Discussion

rudyleon's avatar
rudyleon
New member | Level 2
4 years ago
Solved

How do I access Selective Sync files?

This should be a stupid question, but the support content is so unbelievably bad that it's simply a necessary question. I have been a dropbox user since before the goddess hit puberty, but I am tryin...
desktop
sync
Rick_M's avatar
Rick_M
Experienced | Level 13
4 years ago

Cannot find a setting to undo a selective-sync and restore a sub-folder of several folders..

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Rick_M, sorry to jump in here, but I was just wondering, are you having troubles locating the sub-folder through the app's preferences?

 

  • Rick_M's avatar
    Rick_M
    Experienced | Level 13
    4 years ago

    I put several folders on Selective Sync and can not figure out how to get them back onto the PC hard drive where they had been.

    I tried "downloading" them which caused "selective sync conflict" (confusion).

     

  • Rick_M's avatar
    Rick_M
    Experienced | Level 13
    4 years ago

    I cannot actually Find the App - everything takes me to the sync Folder (user/Dropbox). Ok, I found the App, and the "preferences" now how do I reverse Selective Sync on specific folders?

     

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hi Rick_M, if you go back to the selective sync window, and select the folders you want to sync, they'll download from the site to your computer.

       

      If you already have folders with the same name on your machine, from when you previously downloaded them, you would get a selective sync conflict.

      • Rick_M's avatar
        Rick_M
        Experienced | Level 13
        4 years ago

        Thanks!  I finally remembered how to do it! Your encouragement and tips were a huge help!

         

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