Forum Discussion

busherland1's avatar
busherland1
Explorer | Level 3
3 years ago

how do I back up dropbox?

How do I back up DropBox? I cannot enable Docs and Desktop for iCloud .  Please help me backup 

. I am using a MacBook Pro.

15 Replies

  • busherland1's avatar
    busherland1
    Explorer | Level 3
    3 years ago

    All the "Tessie" ones are from my daughter's wedding, so I hope not have to discard them.   It also says "waiting to sync" next to most of these Tessie.." listings, but at the bottom, it says "upgrade", which I do not want to do. 

  • busherland1's avatar
    busherland1
    Explorer | Level 3
    3 years ago

    I also get this message when trying to do the Back up steps

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Since you appear to be out of quota, and your backup is on, the best option would be to delete the computer backup, as you don't wish to upgrade.

     

    Have you tried clicking the delete backup button, which will move the folders back to their old location away from the Dropbox folder?

  • busherland1's avatar
    busherland1
    Explorer | Level 3
    3 years ago

    Sat.  My home screen is still wiped clean and I cannot reverse the backup. How can I do this?

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Sorry, could you clarify what you mean? What happens exactly when you choose to delete the backup?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!