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philipfox's avatar
philipfox
Explorer | Level 4
5 years ago
Solved

How do I locate large files/folders on the web (not laptop)

I have a free version with a limit of 16.3GB. I normally have about 13-15GB in use, so around 85-90%.   This morning DB tells me it can no longer sync, and apparently I have used 32.5GB of my allow...
Quota
Space and storage
sync
Web
  • Walter's avatar
    Walter
    5 years ago
    Hey there philipfox, thanks for joininig our Community and I'm glad to hear you managed to find the culprit after all.

    Regarding your additional concern, you can calculate the size of your files and folders on our website as outlined here.

    Let us know if you have any more questions, Philip!
giby's avatar
giby
Explorer | Level 3
9 months ago

Hello, I use Firefox on Windows.

After I hover my mouse to a folder on the right pane, I cannot see the option called "Calculate size" but only Copy, Paste, etc.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey giby welcome to our Community!

Can you send me a screenshot of the visual that you see on when end, when trying to calculate the size of a folder on our website? 

If you made sure that these are the steps that you follow on your end, then please try using a different browser, just to see if you get the same results there.

Keep me posted!

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