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makerstrang's avatar
makerstrang
New member | Level 2
4 years ago
Solved

How does the size limit work in file requests for professional users?

Hey everyone! I'm currently processing sequencing data and I need colleagues to be able to send me large volumes of data (~300gb per experiment). File requests seem to be a promising alternative, given that individual files usually weigh no more than 20gb, and the limit for professionals, according to the documentation, is 50gb.

 

The question is:

 

How does the file size limit work on the file request? Does the 50gb limit mean per file? or per request? Could I send a file request to someone and have them upload ten 20 gb files for example? Or do I need ten file requests for that?

 

Thanks in advance!

  • Hi makerstrang, thanks for messaging the Community!

     

    The file request 50 GB limit should be per file, not per link, as multiple users can upload to the same link.

     

    If you need any further assistance, please let me know!

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi makerstrang, thanks for messaging the Community!

     

    The file request 50 GB limit should be per file, not per link, as multiple users can upload to the same link.

     

    If you need any further assistance, please let me know!

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