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Forum Discussion
KC805
2 years agoExplorer | Level 4
How long before a Shared Link expires with Dropbox Plus?
I have an eBook that I have on DB and use a shared link to access it. I just discovered that all the Shared Links with my Subscription Level (Dropbox Plus) doesn't allow you to change that setting...
Hannah
Dropbox Community Moderator
2 years agoHey KC805, was the error a Dropbox one?
Do you have a screenshot of it?
And if you just copy the link from your account, does it work?
KC805
2 years agoExplorer | Level 4
The link is a link to a document (free ebook) and it only lasts a few days.
- KC8052 years agoExplorer | Level 4
Yes, it is a dropbox link
- Nancy2 years ago
Dropbox Community Moderator
Thanks for clarifying, KC805!
Now, since this is quite odd indeed, can we open a ticket for you instead, and take a closer look? If that's alright, we can message you to this email address.
- KC8052 years agoExplorer | Level 4
Yes please! Open a ticket. I need to get this fixed.
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