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Forum Discussion

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hi ANDRE S.7, could you clarify which steps you find vague in order for us to assist further?

      • ANDRE S.7's avatar
        ANDRE S.7
        Explorer | Level 3
        4 years ago

        (1) I reinstalled dropbox, in drive D, there is a new process which is DROPBOX BACKUP.
        After I checked, then logged in, checked into DROPBOX BACKUP looks for drive C > SYNC ISSUES > CHECKED FOLDER "couldn't upload".
        So I need to uninstall it so it doesn't affect my account.

         

        (2) I went to PREFERENCES > BACKUPS > MANAGE BACKUPS > UNCHECK ALL BACKUPS FOLDER > SAVE.
        >>> NO DROPBOX CHANGES > DROPBOX BACKUP : BACK > SYNC ISSUES > CHECKED FOLDER "couldnt upload".

         

        (3) Destination uninstall failed ( didn't delete DROPBOX BACKUP )

         

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