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Forum Discussion

dduraznito's avatar
dduraznito
Explorer | Level 4
4 years ago
Solved

How to reset my camera uploads, I tried everything

Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes o...
Camera uploads
Mobile
sync
  • Megan's avatar
    Megan
    4 years ago

    Just sent you an email dduraznito!

     

    I'll see you there. Cheers!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

maxton's avatar
maxton
Explorer | Level 3
3 years ago

Sure, this works well

Thank you

Max

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks, I've sent you an email, please could you reply to it as soon as possible!

    • maxton's avatar
      maxton
      Explorer | Level 3
      3 years ago

      I replied! Thank you

    • rene12's avatar
      rene12
      New member | Level 2
      3 years ago

      Hi Jay, could you please do the same for me?

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi rene12, would it be possible to contact you at the email address associated with your profile?

    • freecaptive6914's avatar
      freecaptive6914
      Helpful | Level 6
      2 years ago

      Hi - I'd love to get an email with some help, too!

      My backup harddrive failed, but the important photos are still on my iPhone. I'd like to force Dropbox to re-import all the photos and videos from a specified date range. Thanks!

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey freecaptive6914, thanks for your comment here and sorry to hear about your hard drive.

         

        Resetting your Camera Uploads won't allow you to choose which photos and videos to re-upload, I'm afraid.

         

        It will cause all your photos and videos to re-upload, including any that have already been uploaded.

         

        Is this something you'd like to do?

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