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Forum Discussion

dduraznito's avatar
dduraznito
Explorer | Level 4
4 years ago
Solved

How to reset my camera uploads, I tried everything

Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes o...
Camera uploads
Mobile
sync
  • Megan's avatar
    Megan
    4 years ago

    Just sent you an email dduraznito!

     

    I'll see you there. Cheers!

pipacsangyalfu's avatar
pipacsangyalfu
Explorer | Level 4
3 years ago

Hi Everybody,

 

I also came across with the same issue - wanting to force forget all uploaded pictures and videos from Apple Photos - could I ask for you assistance? 

 

Thank you, regards!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey pipacsangyalfu, thanks for joining the discussion here.

 

Can you please confirm that you're referring to files that have uploaded to your Dropbox account through the automatic camera uploads feature?

  • pipacsangyalfu's avatar
    pipacsangyalfu
    Explorer | Level 4
    3 years ago

    Hello,

     

    yes, I can confirm that.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks for that pipacsangyalfu 

       

      May we reach out via email to have a further look internally? 

      • pipacsangyalfu's avatar
        pipacsangyalfu
        Explorer | Level 4
        3 years ago

        Yes, that would be awesome!

         

        Thank you very much.

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