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Forum Discussion
jerry1995
3 years agoExplorer | Level 3
How to stop Dropbox creating folders for backup
For some time, every time I create a new file on my MacBook using Microsoft software that I save to my Dropbox, the computer automatically creates the file (e.g. a document) and a separate folder wit...
- 3 years ago
Hi TS13, can you also clarify the Dropbox version you're using on your end, just to ensure you're not using a Beta version?
You can find this by locating your Dropbox icon on the menu bar, next to your WiFi and hovering your mouse there.
If you could also attach a few screenshots of an example duplicated folder, that'd be amazing, so that we can have a visual too.
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