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sloohand's avatar
sloohand
Helpful | Level 6
4 years ago
Solved

How to stop syncing music files to my Dropbox?

I'm trying to stop Dropbox from syncing a ton of music. I've paused it indefinitely but I don't want all that music to be backed up on Dropbox. There doesn't seem to be a 'stop sync' option, unless I...
desktop
sync
  • sloohand's avatar
    sloohand
    4 years ago

    Hey everyone, thanks so much for the suggestions. It appears the issue magically resolved itself! The syncing finally stopped. I checked and the music folder was still in backup. I deleted it, then Dropbox deleted all the music files and everything is back to normal. So yay!

sloohand's avatar
sloohand
Helpful | Level 6
4 years ago

Hi Hannah,

It says it's syncing 1200 files but it's been at that figure since I checked this morning and the progress bar isn't moving.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi sloohand, if you're still experiencing this behavior, I'd recommend getting in contact with the support team directly for further assistance.

  • sloohand's avatar
    sloohand
    Helpful | Level 6
    4 years ago

    Hey everyone, thanks so much for the suggestions. It appears the issue magically resolved itself! The syncing finally stopped. I checked and the music folder was still in backup. I deleted it, then Dropbox deleted all the music files and everything is back to normal. So yay!

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