Forum Discussion

kristine03's avatar
kristine03
Explorer | Level 3
3 years ago

I cannot see files in my account but my team members can.

Hello. I have a hard time viewing the files my teammate uploaded. It is available in everyone's folder but I cannot see it on my end even though it was shared with me. Please help!
desktop
sync
kristine03's avatar
kristine03
Explorer | Level 3
3 years ago

I am invited to access the folder and I can see my name for the access. Even for the file because I opened it to my teammate's computer. It is just not showing up to mine. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi kristine03, can you ask the owner of the folder to remove you from said folder, and then re-add you? 

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