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AITANEET's avatar
AITANEET
New member | Level 2
2 years ago
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I can't access an old file that was shared with me via link

I HAVE A FILE from 2016 - when i try to access it the link is not working anymore - how i can retrieve this file and video to my current email.   
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  • Rich's avatar
    Rich
    2 years ago
    AITANEET wrote:

    I HAVE A FILE from 2016 - when i try to access it the link is not working anymore - how i can retrieve this file and video to my current email.

    You'll need to contact the person that sent it to you and ask for a new link. The original link was either removed or the file deleted by the owner. Only they can send you a new link.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
AITANEET wrote:

I HAVE A FILE from 2016 - when i try to access it the link is not working anymore - how i can retrieve this file and video to my current email.

You'll need to contact the person that sent it to you and ask for a new link. The original link was either removed or the file deleted by the owner. Only they can send you a new link.

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