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DZ7's avatar
DZ7
Explorer | Level 4
2 years ago

I can't see the folders in my Dropbox that my boss has definitely shared with me. Can someone help?

Hello everyone, I've tried a few things, but I can't find the error.    I tried to connect two my private Account with the business account at the beginning. Maybe that caused my problem? Also, I ...
dropbox business
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the screenshot DZ7 

 

Could you also clarify what you see in your homepage? Do you see your team's shared workspace there? 

DZ7's avatar
DZ7
Explorer | Level 4
2 years ago

Hi Walter,

this is everything I can see, I hope it helps. The blue folder should be filled with the folders I need to use. But it's empty. 
I didn't read through everything while I clicked and I wonder where in the process the mistake might have happened. 
Is there probably something important I should click or "unclick"?

 

 

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the screenshots, Dzenita!

     

    Is it perhaps possible for your boss to unshare and re-share these files with you? Since they’re not showing anywhere on your Dropbox account, I’d like to make sure there’s no issue on their end either.

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