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Alfonsu's avatar
Alfonsu
Explorer | Level 3
10 months ago

I can't share any files from my Dropbox account (I see that sharing is restricted).

For a few weeks now I've noticed that I can't share new files from my dropbox. Еvery time I try it gives me the following error: I carefully checked my email for anything sent from dro...
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Alfonsu's avatar
Alfonsu
Explorer | Level 3
10 months ago

Nancy​ I only share files and no matter if I do it from a web browser or the desktop app I always get an error. Through the desktop app the error is as follows:

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Thanks for the extra screenshot! Can we log a ticket for you next and look into this further?

  • Alfonsu's avatar
    Alfonsu
    Explorer | Level 3
    10 months ago

    Nancy​ Yes, do whatever is necessary to solve the problem.

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      10 months ago

      Hey Alfonsu, I just sent you an email. 

      Reply back to me, and we'll take it from there. Thanks!📩

      • Alfonsu's avatar
        Alfonsu
        Explorer | Level 3
        10 months ago

        Megan​ I replied to your email. I hope everything is okay.

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