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Alfonsu's avatar
Alfonsu
Explorer | Level 3
8 months ago

I can't share any files from my Dropbox account (I see that sharing is restricted).

For a few weeks now I've noticed that I can't share new files from my dropbox. Еvery time I try it gives me the following error: I carefully checked my email for anything sent from dro...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Thanks for the extra screenshot! Can we log a ticket for you next and look into this further?

Alfonsu's avatar
Alfonsu
Explorer | Level 3
8 months ago

Nancy​ Yes, do whatever is necessary to solve the problem.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hey Alfonsu, I just sent you an email. 

    Reply back to me, and we'll take it from there. Thanks!📩

    • Alfonsu's avatar
      Alfonsu
      Explorer | Level 3
      8 months ago

      Megan​ I replied to your email. I hope everything is okay.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        8 months ago

        No worries, Alfonsu; I can see your last reply to Megan, as well. She’ll review your case as soon as possible and further assist.

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