Forum Discussion

Thomas35's avatar
Thomas35
Explorer | Level 4
2 years ago

I don't see the option to upload folders and docs

I'm trying to save documents and maps to Dropbox. But it doesn't seems to work. When trying I'm presented only with selecting photos (which btw doesn't show up) not anything else. When trying to ...
sync
upload
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Welcome to the Community, Thomas35!

 

Can you send me a screenshot of the exact options you see on your end? 

 

I’ll be able to further help this way.

  • Thomas35's avatar
    Thomas35
    Explorer | Level 4
    2 years ago
    How do I send you screenshots?
    I can't see any option to attach those.
    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      You can click on the small camera icon that should be located above your message box (right before you post your reply).

      • Thomas35's avatar
        Thomas35
        Explorer | Level 4
        2 years ago

        Here are some screenshots. 

         

        Edit: no camera icon appeared. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!