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Forum Discussion
I don't understand the new Dropbox for Windows sync icons
My installation of Dropbox for Windows has just updated and I now see a sync status icon I've never seen before against most of my files, which looks like this.
The sync icon I've always seen befor...
Hi Roga41
I'm afraid it doesn't help.
All the files, regardless of which icon is showing, were created on my laptop and saved in or copied to the Dropbox folder using the Dropbox for Windows desktop app.
All the files were created in that way and synced to the server before I upgraded Dropbox for Windows and none have been opened since I upgraded.
Also I've no idea what you mean by "from a third party application". If you mean they were created in programs like Microsoft Word or Excel or Photoshop before I copied them to or saved them in my Dropbox folders, that is true of all my files, regardless of which icon is showing.
Dave
Roga41
Dropbox Staff
Dropbox StaffHi Dave_Rado,
- Solid Green Circle with White Checkmark:
- This icon means the file or folder is stored locally on your computer and can be accessed even without an internet connection. It's fully synced and up-to-date.
- Green Border Around Circle with Green Checkmark:
- This icon typically appears when an online-only file (one that only exists on Dropbox's servers and not locally) has been accessed, causing it to download to your device and become available offline. It indicates that the file is now available locally but might be automatically returned to online-only status if Dropbox's "Storage Sense" or selective sync settings deem it necessary to save space --- if this is not an issue, you can go to your Desktop App and in Selective Sync Settings , you can choose which folders you’d like to store on your computer’s hard drive from all of the folders you have stored in your Dropbox account.
- If you check a folder, that folder and the files and folders inside it are saved to your hard drive.
- If you uncheck a folder, that folder and the files and folders inside it are removed from your hard drive, and are only stored on dropbox.com.
( https://help.dropbox.com/sync/selective-sync-overview )
Hi Roga41
I've now explained three times that according to those definitions all of my files should have a solid green circle as they were all created on my laptop and then synced to the server, and are all synced and up to date.
So how can I find out why, ever since. I upgraded Dropbox for Windows, most of them have had a green border round a white circle?
Please don't make me repeat myself again.
Many thanks
Dave
Also if I go into Preferences on the Desktop app, and then select Selective Sync Settings, all my folders are checked, So all the files in them should have a solid green circle, and none should have a green border round a white circle.
If I copy a new file to my Dropbox folder, it gets a solid green circle. It's only the majority (but not all) of my old files that have green border round a white circle, which they've had ever since I upgraded the Desktop app.
As Rachel L. pointed out, this appears to be due to a bug in the latest version of Dropbox for Windows.Dave
