Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Dave_Rado
5 months agoCollaborator | Level 10
I don't understand the new Dropbox for Windows sync icons
My installation of Dropbox for Windows has just updated and I now see a sync status icon I've never seen before against most of my files, which looks like this.
The sync icon I've always seen befor...
Dave_Rado
5 months agoCollaborator | Level 10
Hi Roga41
I've now explained three times that according to those definitions all of my files should have a solid green circle as they were all created on my laptop and then synced to the server, and are all synced and up to date.
So how can I find out why, ever since. I upgraded Dropbox for Windows, most of them have had a green border round a white circle?
Please don't make me repeat myself again.
Many thanks
Dave
Dave_Rado
5 months agoCollaborator | Level 10
Also if I go into Preferences on the Desktop app, and then select Selective Sync Settings, all my folders are checked, So all the files in them should have a solid green circle, and none should have a green border round a white circle.
If I copy a new file to my Dropbox folder, it gets a solid green circle. It's only the majority (but not all) of my old files that have green border round a white circle, which they've had ever since I upgraded the Desktop app.
As Rachel L. pointed out, this appears to be due to a bug in the latest version of Dropbox for Windows.
Dave
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!