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CarlW
2 years agoExplorer | Level 3
I have a shared folder, but every file I put in seems to be locked.
I volunteer with a local hospital radio station. For one of the programmes I do, we have shared a Dropbox for at least ten years and have never had an issue.
I recently created a new shared dir...
Megan
Dropbox Community Moderator
2 years agoHi CarlW, thanks for the heads up!
Based on the error you received, it sounds like this is most likely a Microsoft issue rather than a Dropbox one.
Feel free to have a look at this discussion that I came across, after doing some research on this.
As for the X icons, it sounds like you might have another cloud service running on your machine, which is causing the grey X icon to appear.
Try quitting all other cloud services completely, and let me know if the icons appear in Explorer in the Dropbox folder.
CarlW
2 years agoExplorer | Level 3
Thanks for the research. Will read that shortly.
The Xs only appear on the other machine, not mine and only on files I add at my end. (I do have other cloud services running on my machine but that won't affect the remote machine.)
- Hannah2 years ago
Dropbox Community Moderator
Hey CarlW, I'd also suggest logging in with admin privileges on the computer that shows this issue, if you haven't already.
- CarlW2 years agoExplorer | Level 3
As I said, there is one shared folder already which doesn't have that issue so I really don't understand why this one does. I have the same privileges with both folders as they are on the same remote machine.
- Hannah2 years ago
Dropbox Community Moderator
Hmm, can you please send us a screenshot of how the locked files appear, so we can have a visual as well?
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