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CarlW's avatar
CarlW
Explorer | Level 3
2 years ago

I have a shared folder, but every file I put in seems to be locked.

I volunteer with a local hospital radio station. For one of the programmes I do, we have shared a Dropbox for at least ten years and have never had an issue.   I recently created a new shared dir...
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CarlW's avatar
CarlW
Explorer | Level 3
2 years ago

Thanks for the research. Will read that shortly. 

 

The Xs only appear on the other machine, not mine and only on files I add at my end. (I do have other cloud services running on my machine but that won't affect the remote machine.)

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey CarlW, I'd also suggest logging in with admin privileges on the computer that shows this issue, if you haven't already.

  • CarlW's avatar
    CarlW
    Explorer | Level 3
    2 years ago

    As I said, there is one shared folder already which doesn't have that issue so I really don't understand why this one does. I have the same privileges with both folders as they are on the same remote machine.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hmm, can you please send us a screenshot of how the locked files appear, so we can have a visual as well?

      • CarlW's avatar
        CarlW
        Explorer | Level 3
        2 years ago

        Sure. Same files; different folders. Top one is original folder that is +10 yrs old. Bottom is new folder < 1 yr old.

         

         

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