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abbasbm's avatar
abbasbm
Explorer | Level 3
2 years ago

I have a syncing issue

Not sinking

desktop
sync

3 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey abbasbm, sorry to hear about your syncing issue.

     

    Could you let us know some additional information so that we can assist further?

     

    For example, what devices are you using and where you're spotting the issue exactly?

     

    Let us know more and we'll take it from there.

  • abbasbm's avatar
    abbasbm
    Explorer | Level 3
    2 years ago

    I am using an Asus laptop, and Dropbox is not syncing offline.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Could you send us a screenshot of the app's exact status and version as shown in your system tray too abbasbm?

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