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cjcm's avatar
cjcm
New member | Level 2
3 years ago

I have to grant access to a file that already has 'anyone with link can access'

I have created a file with the 'who has access - anyone with the link' property.  I have been getting emails that say certain users want to access the file and that I need to grant access. (see screen capture)

 

Do you have any insight as to why this is happening? I want them to have access immediately without me having to check email/click a button.

 

Thanks for your help!

 

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3 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi cjcm, thanks for bringing this to our attention.

     

    Are you certain that the link was shared with view only access according to this page?

     

    This will help me to assist further!

  • cjcm's avatar
    cjcm
    New member | Level 2
    3 years ago

    These are the properties for the file.

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    What happens when you attempt to preview the link in an incognitio/private browsing window?

     

    Are you able to immediately access the file, or do you need access to view it?

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