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Mattias3's avatar
Mattias3
Helpful | Level 6
6 years ago
Solved

I need to disable syncing in order to save changes in Photoshop.

There seems to be a change in the behavour in file sync. Now Dropbox interupt the saving process of an application (Planimate from InterDynamics). When the software saves it's file, I understand it d...
desktop
sync
Third Party Integrations
  • Mattias3's avatar
    Mattias3
    6 years ago

    My issues have been solved without me doing any active part. My guess is some background update has fixed it.

     

    (edit: the issues WAS solved for a time, but no longer)

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Thanks for your swift reply GPGS_PHOTOSHP.

Would you like me to reach out via your Dropbox email address to look further into this internally with all of my tools at my disposal? 

I'll make sure to update the thread with our findings too if you agree. 

Mattias3's avatar
Mattias3
Helpful | Level 6
6 years ago
Hi, I have the same issue. Dropbox is not really working any longer. The need of first pause sync before you start to working, and by the end of day re-enable sync, is not a very smooth solution...
  • GPGS_PHOTOSHP's avatar
    GPGS_PHOTOSHP
    Helpful | Level 6
    6 years ago

    Thanks Mattias3 - Seems we are in the boat.

    Not sure about you but I changed nothing at all about my setup, as in my daily workflow/methods - the only thing I can think of is maybe the latest Adobe PS install is bad, or the latest Dropbox update is bad, - both of those are the only things that I can think have actually changed of late.

    But saying that I was using both fine until a couple of weeks ago, 

    One thing I do notice is that Dropbox estimates for upload speeds and times are massively out, and fluctuate madly between huge and small numbers.

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