The syncing is disabled due to an error

Hi there Ccseven, sorry to hear about your syncing issue and thanks for all the information you provided.

Can you please send us a screenshot of the exact error you're getting so that we can have a visual too?

Also, what's the status and version of the Dropbox desktop app as shown in your menu bar?

Keep us posted!

Glad to hear it's sorted now and thanks for the update too Ccseven 

See you around the Community and take care!

it is weird, it happened again and I cannot download and install the new dropbox app....

Thanks for the nudge Ccseven 

Could you try the offline installer from this page and let me know how it goes?

If you end up with an error, please send us a screenshot so that we can have a visual too. 

Hi,

Everytime I download the new app, it runs normally, but after few days, the error happens again. Same this time. I will wait and see what will happen in the following days.

Hi,

This issue happen, I am now trying to download again,,,

Thanks for the nudge Ccseven 

If you're still experiencing this, could you send us a screenshot of the error you get so that we can have a visual too?

Hi,

I re-download the app, and set most of the folder online only, now the same error is not showing again (at least currently...)

The screenshot is same as I shared before, hopefully it would not exist again..

Thanks!

I am having this issue as well. I've uninstalled and reinstalled the app, was able to force it to resync by marking for offline availablility on each folder then each file individually (wouldn't process when selected as a group and wouldn't inherit folder settings). No option to sync manually, no indication what the error is or how to resolve it, just a half grey message saying basically "Sorry, our product doesn't work," followed by "care to upgrade?" in the app.