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Forum Discussion
Mattias3
6 years agoHelpful | Level 6
I need to disable syncing in order to save changes in Photoshop.
There seems to be a change in the behavour in file sync. Now Dropbox interupt the saving process of an application (Planimate from InterDynamics). When the software saves it's file, I understand it d...
- 6 years ago
My issues have been solved without me doing any active part. My guess is some background update has fixed it.
(edit: the issues WAS solved for a time, but no longer)
DominicKB
6 years agoExplorer | Level 4
I'm stuck with this same BIG issue since 2020. I used to be able to just save every few seconds in Photoshop without a problem, and now I get this message forcing me to wait for the sync to be done before I can save again. (it's that "file is locked" problem) I tried everything.
Just like you I'm considering moving to other cloud saving options now. The whole reason why I used dropbox over other clouds is for how efficient it was to work on a Photoshop file directly from dropbox and have access to many saved states backups in case I screw up. Now we have to close the sync until we're done working, which makes us lose all of those backups. I've lost a whole print artwork because I was working without sync and I accidentally saved it in a lower res and it's screwed.
RIP
lllama
6 years agoHelpful | Level 5
I'm in the same boat. Used to work with various enormous files, be it psd, tiff or avi or whatever and 1) Dropbox wasn't locking the files 2) upload pattern seemed to be different, syncing say 2GB file after each ctrl+S took seconds. Now Drobox seems to sync not chunks, but whole files, locks them and - as I learnt the painful way - on forcibly unlocking those files they simply *pooof* gone nothing no trace no sign RIP file.
I'm on Windows 7, so I understand my version of operating system might not be supported anymore, but on the other hand Dropbox still starts and syncs, so that's not the issue. Also I can understand changing the way app works, even if the change seems for the worse. But what I cannot understand is why the app takes full control of my file and removes it during interrupted sync process? File was to be synced local, like most of my files.
This problem persists for some time now, and try as I might I cannot easily change my workflow to accomodate those unexpected changes in Dropbox behavior. Why would I need restore file function anyways if you delete it beyond any chance of restoration? You are charging more $$$ and deliver sub-par product...
Signed: sorely disappointed long-time Dropbox user.
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