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Mattias3's avatar
Mattias3
Helpful | Level 6
6 years ago
Solved

I need to disable syncing in order to save changes in Photoshop.

There seems to be a change in the behavour in file sync. Now Dropbox interupt the saving process of an application (Planimate from InterDynamics). When the software saves it's file, I understand it d...
desktop
sync
Third Party Integrations
  • Mattias3's avatar
    Mattias3
    6 years ago

    My issues have been solved without me doing any active part. My guess is some background update has fixed it.

     

    (edit: the issues WAS solved for a time, but no longer)

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi All; apologies for the late reply.

I was just wondering if any of you are still seeing this behavior when editing files that are syncing via our desktop app through a 3rd party app. 

If you do, I'd like to put you in touch with our support team so let me know here and I'll create a ticket for you asap using the email address that's linked to your profile(s) here on our Community.

Thanks a bunch for your patience and cooperation and I'm sorry if this has caused any inconvenience so far. 

Mattias3's avatar
Mattias3
Helpful | Level 6
6 years ago

Walter Please, if not for anyone but your own company, take this seriously. I have now started the transfer of my file away from Dropbox. You have had lots of time to solve this. But I cannot wait for you MAYBE solve it.

 

Thank you for all these years. I have enjoyed your service since 2007, so I do not take this lightly. I do really have liked Drobox, but since this issue is not solved, I am now actively testing other solutions. If they do not fail this test period, I will now say goodbye.

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