Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
I no longer see the option to leave a copy of the shared folder I'm unsharing to its members.
My question is what happens when I "remove" a share email. And what happens if I just delete the folder without removing the shares first?
In previous versions of Dropbox I was able to un-share a f...
I am reporting that the support team answered/solved the issue. If the parent folder is shared the sub-folders inside cannot be unshared. In my case the parent folder did not appear to be shared, however a while back I inadvertently shared the parent folder, immediately noticed the mistake and removed the share email. Apparently the parent folder is still tagged as shared by Dropbox.
With this knowledge my solution was to create a new unshared folder and move the folders I want to unshare into this folder. This has solved the problem as I can now unshare the folder and leave the files on the remote computer.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the screenshot and the additional information too edrob - most appreciated.
From what I can see, the parent folder is not shared but the folders that are located within it are. Do you get the option to unshare the folders that are shown with the icon of the two people?
I think you are asking about this icon?
I've never clicked on it before - however when I do I get the square progress circle and it did not load after about five minutes, when I closed it.
Update from previous post.
I only tested the oldest folder which exhibited the results I posted above.
However I tested other folders and they all loaded, showing emails of the invited shares. The folder that would not load the shares is the only one demonstrating this characteristic.In all of the other folders I tested, the gear icon brings up the dialogue box, from my earlier post, that does NOT show the unshare link.
I tested Edge with the same result, no unshare link.
- Jay
Thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.
