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I no longer see the option to leave a copy of the shared folder I'm unsharing to its members.
My question is what happens when I "remove" a share email. And what happens if I just delete the folder without removing the shares first?
In previous versions of Dropbox I was able to un-share a folder (I am the owner) with the option to let other users keep the contents. I could then delete the folder without removing their content.
Today (March 2025) I am not finding those options. It appears I can only remove shared emails with no option for them to keep their copy of the files?
I am reporting that the support team answered/solved the issue. If the parent folder is shared the sub-folders inside cannot be unshared. In my case the parent folder did not appear to be shared, however a while back I inadvertently shared the parent folder, immediately noticed the mistake and removed the share email. Apparently the parent folder is still tagged as shared by Dropbox.
With this knowledge my solution was to create a new unshared folder and move the folders I want to unshare into this folder. This has solved the problem as I can now unshare the folder and leave the files on the remote computer.
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I tested Edge with the same result, no unshare link.
- Jay
Dropbox Community Moderator
Thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.
Thank you to everyone whom has help in investigating my issue. I'm heading to support.
I am reporting that the support team answered/solved the issue. If the parent folder is shared the sub-folders inside cannot be unshared. In my case the parent folder did not appear to be shared, however a while back I inadvertently shared the parent folder, immediately noticed the mistake and removed the share email. Apparently the parent folder is still tagged as shared by Dropbox.
With this knowledge my solution was to create a new unshared folder and move the folders I want to unshare into this folder. This has solved the problem as I can now unshare the folder and leave the files on the remote computer.
