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kristenstehli11
10 months agoExplorer | Level 3
I paid 116 dollars for a year & it won't let me upload anything.
I paid for a year of a single memership and it is not letting me upload and work on anything. It's saying something about team. I did not sign up for teams.
6 Replies
- kristenstehli1110 months agoExplorer | Level 3
Help
- Megan10 months ago
Dropbox Community Moderator
Hey kristenstehli11, welcome to our Community!
Would you be able to share some additional info with us?
How do you try to upload your content and what is the exact error that you're getting on your end?
Keep me posted, and we'll take it from there!
- kristenstehli1110 months agoExplorer | Level 3Yes, I paid for a single membership, and it keeps telling me my trail has expired. Then it declines to upload documents to work on
- Megan10 months ago
Dropbox Community Moderator
Hey kristenstehli11, what do you see when you visit your plan page online?
Would you be able to send me a screenshot of the error you get when trying to upload your documents, and clarify the platform you're using on your end (website, mobile or desktop app)?
- kristenstehli1110 months agoExplorer | Level 3I’m on my desktop. I don’t see an option to upload a screenshot?
- Walter10 months ago
Dropbox Community Moderator
Hey kristenstehli11 - you should be able to attach a screenshot in your reply via the camera icon within your reply box.
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