We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
JSheppard42
2 years agoNew member | Level 2
I somehow have two Dropboxes and need to merge them
Recently my Director of Ops tried adding another folder to our Dropbox, but it somehow changed everything. Now I have 2 separate Dropboxes and I want to merge them together. The one I use a lot now l...
JSheppard42
2 years agoNew member | Level 2
Hi Hannah,
When I log in to Dropbox, I see a list of folders on the left hand side. My supervisor also gave me access to another folder but instead of showing up with the folders I already have, it opens up in a separate link. I can't get it to show up with the other folders like it used to. Does that make any sense?
Jay
Dropbox Community Moderator
2 years agoHi JSheppard42, I'm not sure I understand exactly what you're referring to.
Are these shared folders you're seeing, of a shared link on the site? Do you access those other folders using different account credentials?
Please clarify exactly how you're accessing both sets of files to assist further.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!