Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Degvoidl3's avatar
Degvoidl3
New member | Level 2
6 years ago
Solved

I'm getting an error importing files into Chunky

I am trying to import files from Dropbox into Chunky, a comic book reading app. Most of the files import easily, but some won’t import, and I’m given a Dropbox error -1 message in the app. Dropbox do...
Error Messages
sync
Third Party Integrations
  • Degvoidl3's avatar
    Degvoidl3
    6 years ago
    Thanks for the help. I did need to update Dropbox, but in the meantime, I worked around the problem by exporting direct from Dropbox rather than importing from Chunky. Thanks again!
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi @Degvoidl3; welcome to the Community!

 

Can you please make sure you're running the most up-to-date version of your iPad's OS (from what I gather this is an iPad specific app for comic-book reading), our mobile app and the 3rd party app in question? 

 

If that didn't help, please send me a screenshot of the exact error you get along with the file's size and type if possible so I can take a better look into this. 

 

Thanks! 

Degvoidl3's avatar
Degvoidl3
New member | Level 2
6 years ago
Thanks for the help. I did need to update Dropbox, but in the meantime, I worked around the problem by exporting direct from Dropbox rather than importing from Chunky. Thanks again!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!