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fgpash's avatar
fgpash
New member | Level 2
3 months ago

Is it possible to retroactively see viewer info after upgrading?

I have the following problem: I shared some files with a company (as part of an application for a contest). I suspect that they did not actually view the files, and I would like to verify this. I u...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey fgpash, welcome to our Community! 

Viewer info is not retroactive. After upgrading, you will only be able to see viewer info from the point of upgrade onward. Previous viewer activity before the upgrade will not be available.

If you need something else, please let me know and I will be more than happy to help every step of the way. 

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