Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Carina101's avatar
Carina101
Explorer | Level 4
2 years ago

This seems like a silly question but I recently applied for a tender and I don't believe the recipient even viewed the shared folder. I googled how to see who viewed it but but have been unable to advance any further with information. The boxes it says to tick etc... I don't seem to have.

I have a 'can edit' status on the other party but cant seem to verify if and when they viewed it. Im only on the 2GB free plan - is that the issue? Any help would be greatly appreciated.

Thanks Carina

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Carina101, thanks for your post!

 

At the moment, it's not possible to see if a member of a shared folder has actually viewed the folder.

 

If you check Mark's reply above you'll see some info about the viewer info feature, however, that's for individual files.

 

If you have any questions, feel free to check back with me.

  • Carina101's avatar
    Carina101
    Explorer | Level 4
    2 years ago

    Thank you Hannah. If I upgrade my account is it then possible to see who has accessed the folder? If so what level subscription would I need? Thanks

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hi there Carina101 - sorry to jump in here. 

       

      As the article Mark linked to mentions, this is available for users on the following plans. 

       

      • Dropbox Advanced
      • Dropbox Enterprise
      • Dropbox Education
      • Dropbox Professional
      • Dropbox Essentials
      • Dropbox Business
      • Dropbox Business Plus
  • Carina101's avatar
    Carina101
    Explorer | Level 4
    2 years ago

    Thank you

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      No worries Carina101 

       

      Let us know if you have any other questions!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!