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Issues with website functionality
Links not working to create a new folder. Tried safari, and chrome. Is site down?
There is a currently an issue with the web site and work is underway to fix it. You can find the incident information here.
Issue Summary:
- The "DELETE" button is currently disabled (greyed out) in Dropbox.
- Previously functional, the "Delete" button became inactive after initiating the upload of numerous large image files.
- Approximately 40 photographers utilized File Request Links to upload thousands of image files, coinciding with the greying out of the "Delete" button.
- Upload speeds to Dropbox are notably slow.
- The issue has been reported through Dropbox chat, but a resolution has not been provided.
- A possible explanation is that simultaneous uploads of large files via File Requests may temporarily disable certain actions, such as deleting files, to prevent conflicts or unintended deletions during the upload process.
Urgency and Impact:
- Urgent resolution is needed, as the inability to delete unwanted images hampers the culling process and subsequent timely delivery of files to clients, impacting contractual deadlines.
Hi there, has anyone had this similar problem before?
We have a company Dropbox account. When I click on "All files" I can see two folders - my folder and the folder that the rest of the company can access.
1. As of 2 days ago, I could delete files and folders in my own folder. Today, I cannot delete anything... I can only create folders, rename files, share, edit, etc.
2. I have not changed any settings or been in my folder since two days ago
3. It says I am the owner of the folder and only I can edit
4. Strangely enough, I can go into my shared company folder and I can delete files and folders there
Thanks for your help in advance!
