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Forum Discussion
BR DRONES
2 years agoNew member | Level 2
Issues with website functionality
Links not working to create a new folder. Tried safari, and chrome. Is site down?
There is a currently an issue with the web site and work is underway to fix it. You can find the incident information here.
61 Replies
Replies have been turned off for this discussion
- js20242 years agoNew member | Level 2
Dropbox Transfer on web will not allow me to click on "Create Transfer" - page appears to freeze once attempted to click on site links. Any update on how long this outage will last?
- BenDBX2 years ago
Community Manager
Hi Everybody,
Some users are finding that clicking "Accept All" or "Decline" on the privacy banner unfreezes the page they are viewing. As Greg noted above, we are actively working on a fix and will update this thread when we have more news. In the meantime, you can view status updates here.
Thanks,
Ben
- Tegrity20092 years agoExplorer | Level 3
Dropbox web version reported issues not working yesterday. It does not say issues have been reported today but web version is still not loading or usable. Help. Is this getting repaired soon?
- Rich2 years ago
Super User II
Tegrity2009 wrote:
Dropbox web version reported issues not working yesterday. It does not say issues have been reported today but web version is still not loading or usable.
It's working fine for me. What problem, exactly, are you having? Have you cleared your browser's cache/browsing history or tried another browser as a test?
- Tegrity20092 years agoExplorer | Level 3
My staff and I were getting errors yesterday when trying to utilize Excel for the web via Dropbox. I researched issues reported yesterday. Today we are still experiencing the same errors. I was curious if the issues from yesterday were resolved. I will do those troubleshooting items and see if it clears it up.
- Rich2 years ago
Super User II
Tegrity2009 wrote:
My staff and I were getting errors yesterday when trying to utilize Excel for the web via Dropbox. ... Today we are still experiencing the same errors.
What errors are you seeing? Please be specific. Provide a screenshot if you can.
- BenDBX2 years ago
Community Manager
Hello Everybody,
We've implemented a fix and are monitoring the results. You can see this update and any future updates on the status page. Please let us know if you are still experiencing this and I can pass that information along. I'll provide additional updates here when we know more.
- ShannonP2 years agoExplorer | Level 4
How do I delete a file that I just created? Neither the file nor the parent folder are shared. I have tried two different browsers.
- Tegrity20092 years agoExplorer | Level 3
DROPBOX ISSUE IS NOT RESOLVED! This has been going on for 3 days. I started a discussion yesterday and it was closed out stating it was resolved.
My staff and I have been getting different various errors for 3 days now when trying to utilize Excel for the web via Dropbox. I researched issues reported on 02/13. On 02/14 and 02/15 we are still experiencing the same errors. We have done all troubleshooting items already.
- Hannah2 years ago
Dropbox Community Moderator
Hey ShannonP, thanks for bringing this to our attention.
Is this file fully uploaded?
Can you try from a private browsing/incognito window as well and let me know how it goes?
Thanks in advance!
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