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cosmicmadman's avatar
cosmicmadman
Explorer | Level 3
2 months ago

It takes a while for my Android to upload my camera roll

So it looks like dropbox doesn't immediately upload my camera roll.  It usually takes several hours but sometimes it never seems to happen.  I read the help guides about battery optimization for Andr...
Android
Camera uploads
Mobile
cosmicmadman's avatar
cosmicmadman
Explorer | Level 3
2 months ago

I change it to upload all photos.  And I found out the battery optimization for dropbox is unrestricted.  Took more photos.  Nothing gets uploaded.  So there's clearly something wrong and its likely not my fault. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey cosmicmadman!

Would you mind clarifying your OS, along with the version of the Dropbox mobile app that you're using?

Can you include a screenshot of the Camera Uploads settings in the Dropbox app along with your Dropbox permissions settings?
(Note: These are settings for your device, not the Dropbox app.)
On Android, find this by opening system “Settings” and finding “Dropbox” in the “Apps” section.

  • cosmicmadman's avatar
    cosmicmadman
    Explorer | Level 3
    2 months ago

    Windows 10,  dropbox 422.2.2
    not sure why the OS matters, I'm just using the dropbox website with Firefox.

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 months ago

      Hi from me as well, cosmicmadman! I believe Megan was referring to the OS version of the Android device you have this issue on.

      • cosmicmadman's avatar
        cosmicmadman
        Explorer | Level 3
        2 months ago

        Android 13

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