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Android
81 TopicsWhy are my cell phone and laptop not in sync with Dropbox?
I have an Android phone and a Windows 11 laptop. I made changes to a document in Dropbox from my computer but when I pull up the document on my phone, it does not reflect the changes. Tried to go to "settings" in Dropbox, but can't find settings! Googled it but that was no help.Solved115Views0likes6CommentsMy uploads are stuck on "Waiting to upload" on my Android phone
Device Samsung Galaxy Z flip 7 phone 2025 Operating System/Browser (if using the web) Android 16 Dropbox App Version (if using the app) 446.2.4 Question or Issue It just gets stuck saying, waiting to upload. I've contacted my phone provider and they have assured me, repeatedly, that is not a problem on their end. I've tried resetting my device and uninstalling and reinstalling to dropbox application.76Views0likes1CommentIt takes a while for my Android to upload my camera roll
So it looks like dropbox doesn't immediately upload my camera roll. It usually takes several hours but sometimes it never seems to happen. I read the help guides about battery optimization for Android but the settings are way different on my end. I just don't know what I'm doing wrong.117Views0likes12CommentsHow do I notify people in a shared folder that I created a folder via Android app?
On a web browser on Windows I can create a shared folder within another shared folder and click the button to notify the people who have access (though they now changed it so I have to click to a second page in the pop up). On the Android app there's no button to click to enable that. So in my mobile workflow I create a folder but they don't get an email, I need to manually send an email to say their files are ready. Why is there not feature parity for this feature? How can I send the same official Dropbox emails to the shared individuals stating that there's a new folder?56Views0likes1CommentBacking up .heic into camera uploads with Android
Hello, when I receive a text message with image from an iPhone user, I download the image to my phone but it does not show in my camera upload folder. I have been reading there are ways Dropbox will convert the file as well, but the information I have seen seems to be only for iPhones. I looked into my settings and there isn't options to back up convert .heic files. I currently have Dropbox Plus. Without having to manually share each picture to Dropbox, how do I get Dropbox to back up .heic files? How do I get Dropbox to convert the files when they are in my Camera Uploads folder?66Views0likes1CommentCan I force refresh a file so that changes can sync on the Android mobile app?
For files in the phone app, if I update a file in my desktop, it takes a while for my smartphone app to update it. It would be nice to have a button for that file to be manually refreshed to the newest version. Thank you!159Views1like3CommentsI want to upload a file via the Android mobile app and it's stuck at "waiting to upload...".
Title says it all. I was clearing the catch every time I wanted to upload a photo and that was working for a while but no longer. I have plenty of space and the file is not that large. Restarted the phone Cleared the catch Cleared the data Uninstalled the app, reinstalled, logged back in. Updated the app and OS Tried on wifi and mobile Nothing works. Any suggestions?63Views0likes1CommentI need to login and logout on my Android app in order to sync files
Anything I try to sync or upload from my mobile device stays in the queue until I log out and back in. Once I do, I can sync/upload again, but after a short time it stops. Cache has been cleared, latest updates installed, no locked folders. Wondering if anyone else has experienced this and how to fix. Thanks!172Views0likes10Comments