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Android
70 TopicsFile request looks and acts differently
Device Android Question or Issue Within the past 6 months, has Dropbox changed the way users upload files through file requests? It seems way more difficult now. The screen acts like we are on a computer. I have to choose the option to upload from computer. Then I have to find my camera. Lastly, I have to actually keep the window open until all the files have downloaded. I do not remember having to do that before. I thought maybe I was in desktop view and that was the reason, but that did not make a difference. I am feeling it will very cumbersome to ask someone to upload pictures just to turn around and tell them to do it again because they have to keep their window open.Solved44Views0likes3CommentsFiles are waiting to be uploaded on Android but never do
Question or Issue I typically send files from my Android phone to my Windows PC using Dropbox, sending them to the Sent folder. I do this by using the Share feature on file manager app. Today, it’s not working. Dropbox says “Uploading to Dropbox . . . 3 files will upload in the background,” but it never uploads. When I open the Sent folder in Dropbox, I see the files, the names greyed out, with each one saying “Waiting to Upload.” I tried clearing the cache in the Dropbox app, restarting my phone, and trying again with fewer files (3, instead of 7), but the same thing happens. I checked the system status on Dropbox’s website, and it shows no current issues. Web searches on the topic list lots of possibilities, but are no help in determining which one is my issue (most of them, I can tell, are definitely not). Anyone know what’s going on, or how I can debug this?98Views0likes8CommentsThe quality of some of my photos is affected when using camera uploads.
Device Oneplus 13 Operating System/Browser (if using the web) Android 16, OxygenOs 16.0.2 Dropbox App Version (if using the app) 454.2.2 Syncing Status OK Question or Issue When dropbox automatically uploads newly captured photos by my phone and uploads them to the 'Camera Uploads' folder, I am noticing that some* (NOT ALL) photos are being uploaded with a lesser quality. Resolution of the photo is the same, but the file size is significantly smaller, sometimes 60% less, and the picture quality is visibly very hazy. Is there some setting which I am not finding to fix this? *Some photos meaning that for example if I am out taking a set of say 10 photos, #1,#2 would upload with original quality/file size, while #3,#4,#5 will upload with lesser quality/file size, #6 with original, #7,#8#9 with lesser, and #10 with original quality. It's super random.222Views0likes11CommentsI need to save my Android photos to Dropbox directly as .jpg not .jpeg.
Hi all, As of a few days ago I finally figured out a great solution to my workflow by using an Android phone to take my pictures directly into Dropbox as Android creates .jpg file extensions which is the only extension a few of my other online systems accept. After checking the process again yesterday, I noticed that right clicking on the image to get the direct link now produces a .jpeg extension in the URL and is now unusable. This literally happened within a week of me figuring out the perfect flow. Now, I am back to square one sadly. I am hoping someone out there knows the answer. Many thanks!Solved4.4KViews0likes12CommentsHow can I force the mobile app to upload photos on Android?
Device Google Pixel 8 Operating System/Browser (if using the web) macOS 15.6 Dropbox App Version (if using the app) 454.2.2 Syncing Status Up to date Question or Issue I am re-using the same question title as a question I found from seven years ago. I am experiencing the same issue as the original poster. I take a photo on my phone, and it does not immediately sync to Dropbox. I am on wifi on my phone, and I don't have any settings limiting upload to certain battery percentages. On my computer it says "Your files are up to date." I can open the app on my phone, navigate to the Camera Uploads folder and pull down to "force a refresh" but it does nothing. Going to the Photos tab at the bottom is even more useless, because you can't pull to refresh. I have to wait hours or days for it to decide to sync, which is frustrating when I want the photo on my computer immediately. I don't have any other apps that sync files or photos from my phone. When I go into the camera settings in the Dropbox app, I can even see the most recent photo (the one that won't sync) in the preview, it just does not show up in my Dropbox!95Views0likes4CommentsHow to disable the automatic saving of my smartphone screen captures into Dropbox ?
Hi, I'm not finding How I can deactivate the automatic saving of my smartphone (Android) screen captures into my dropbox app. I have dropbox basics offer. Can someone help ? Catherine. France.Solved1.4KViews0likes1CommentWhy are my cell phone and laptop not in sync with Dropbox?
I have an Android phone and a Windows 11 laptop. I made changes to a document in Dropbox from my computer but when I pull up the document on my phone, it does not reflect the changes. Tried to go to "settings" in Dropbox, but can't find settings! Googled it but that was no help.Solved203Views0likes6CommentsMy uploads are stuck on "Waiting to upload" on my Android phone
Device Samsung Galaxy Z flip 7 phone 2025 Operating System/Browser (if using the web) Android 16 Dropbox App Version (if using the app) 446.2.4 Question or Issue It just gets stuck saying, waiting to upload. I've contacted my phone provider and they have assured me, repeatedly, that is not a problem on their end. I've tried resetting my device and uninstalling and reinstalling to dropbox application.392Views0likes1CommentIt takes a while for my Android to upload my camera roll
So it looks like dropbox doesn't immediately upload my camera roll. It usually takes several hours but sometimes it never seems to happen. I read the help guides about battery optimization for Android but the settings are way different on my end. I just don't know what I'm doing wrong.218Views0likes12CommentsHow do I notify people in a shared folder that I created a folder via Android app?
On a web browser on Windows I can create a shared folder within another shared folder and click the button to notify the people who have access (though they now changed it so I have to click to a second page in the pop up). On the Android app there's no button to click to enable that. So in my mobile workflow I create a folder but they don't get an email, I need to manually send an email to say their files are ready. Why is there not feature parity for this feature? How can I send the same official Dropbox emails to the shared individuals stating that there's a new folder?85Views0likes1Comment