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Forum Discussion

cosmicmadman's avatar
cosmicmadman
Explorer | Level 3
2 months ago

It takes a while for my Android to upload my camera roll

So it looks like dropbox doesn't immediately upload my camera roll.  It usually takes several hours but sometimes it never seems to happen.  I read the help guides about battery optimization for Andr...
Android
Camera uploads
Mobile
cosmicmadman's avatar
cosmicmadman
Explorer | Level 3
2 months ago

Windows 10,  dropbox 422.2.2
not sure why the OS matters, I'm just using the dropbox website with Firefox.

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi from me as well, cosmicmadman! I believe Megan was referring to the OS version of the Android device you have this issue on.

  • cosmicmadman's avatar
    cosmicmadman
    Explorer | Level 3
    2 months ago

    Android 13

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Is your phone constantly connected to your WiFi network, as it appears that you have cellular data disabled for the camera uploads feature?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Do you still need our help with this, cosmicmadman? If yes, please try Jay’s previous suggestion and let us know how it goes.

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