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Job reached maximum retry attempts
When I try to upload a PDF in gmail, I get error "Job reached maximum retry attempts".
How I can fix it?
Hey all,
Quick update on this. We've made some changes on our side that should improve the success rate for saving files to your Dropbox via the Gmail Chrome addin. The underlying cause behind the degradation in performance appears to be caused by an issue with attachment links that Gmail is providing us, so we've reached out to them to try and resolve this fully.
As always, once I have more information to share I'll loop back here with an update!
Frank
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the save button disappeared ... it is not possible to save files to folders from G mail
the same problem on the phone. In the Android app, the save button disappeared
NorahDropbox Staff
- Frank_S
Hi Dallas645,
My name is Frank and I'm a specialist at Dropbox. We recently had a bug with our Gmail integration that was causing it to not appear for some users, and may be related to the error message that you and some other users are seeing.
As a first step to try and resolve problems with the extension, can you please clear the cache and cookies of your web browser? An additional step that you can try if cearing cache and cookies is not enough would be to disable any other plugins that you may have recently installed to your web browser.
Let me know if you still encounter the error after trying the above, thank you!
Frank
I have a Gmail email account and recently got the dropbox feature where I am supposed to be able to just share it from the email into a dropbox file, but I keep getting the "Job reached maximum retry attempts" error. It will do it on smaller things (like one thing) but if there are multiple items it gives me the error. Please advise!
I tried with the solution of cleaning the cookies and cache but it's not working.
Do you have any update about a fix for this bug ?
Regards,
- I'm getting this problem now today. It used to work for me before?
- Sanchez
Dropbox Community Moderator
I always get emails with attached documents and I click on the Dropbox, open box icon, and hit save to proper files. They do not SAVE and give message "Job reached maximum retry attempts."
