Forum Discussion

Aviator12's avatar
Aviator12
Helpful | Level 5
4 years ago

linking Swann security to dropbox

My Swann Security says it is linked to Dropbox but nothing uploads
sync
Aviator12's avatar
Aviator12
Helpful | Level 5
4 years ago
Hi. My Swann Security App says that it is connected to drop box. It did load info to dropbox for 2 days but nothing since. I contacted Swann Security and they did a system check and they reported that the problem was with dropbox. Can you help please ?
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Aviator12, sorry to jump in here!

 

Can you walk me through the exact steps you follow on your end, in order to save the files to Dropbox and connect the apps together? 

  • Aviator12's avatar
    Aviator12
    Helpful | Level 5
    4 years ago

    Megan, i go into the Swann Security App and it is quite simple.  I click on the connect drop box and it connects and  is says it is connected to my drop box.  When i check drop box nothing is saved after 2 days.  Drop box is only 15 % used.

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      4 years ago

      Hi Aviator12 

       

      I'm afraid as its Swann's software that is having issues (i.e. your Dropbox is working / you have space / it is connected) you need to speak to Swann for assistance. 

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