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fourbanks's avatar
fourbanks
Helpful | Level 6
2 years ago
Solved

Missing 'Copy Dropbox link' option in Windows

Hi everyone 🙂 on the right click of edge browser, to move/back up to Dropbox keeps going missing and have to keep reinstalling drop box every day is there a fix for this please   thanks 
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  • fourbanks's avatar
    fourbanks
    2 years ago

    Just an update in that Dropbox has gone missing from right click, so I have had to reinstall. 

    All OK again for the time being 

fourbanks's avatar
fourbanks
Helpful | Level 6
2 years ago

As I said it's there one day showing with all the others settings in the edge right click the next day it's missing from the Dropbox section 

fourbanks's avatar
fourbanks
Helpful | Level 6
2 years ago

it's showing now because i have reinstalled Dropbox, but then will go missing at some point soon for some odd reason. Prior, i have never had any problems over the years with this error

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi fourbanks, can you also clarify the app's syncing status? 

     

    Does this occur when the files/folders are at the top level of your Dropbox folder or in a specific folder? 
     

    Can you also please clarify if you're able to copy the shared link of the same files/folders when you navigate to them via the website?

    • fourbanks's avatar
      fourbanks
      Helpful | Level 6
      2 years ago

      Hi Megan

      the syncing status is fine and that's never been a problem. 

       

      Megan wrote:

      Hi fourbanks, can you also clarify the app's syncing status? 

       

      Does this occur when the files/folders are at the top level of your Dropbox folder or in a specific folder? 

      i dont understand that point?

      as for sharing from the website i never do that so cant tell. at the moment it's working 
       

      Can you also please clarify if you're able to copy the shared link of the same files/folders when you navigate to them via the website?



      • fourbanks's avatar
        fourbanks
        Helpful | Level 6
        2 years ago
        Hi Megan
         
        the syncing status is fine and that's never been a problem.
         
        Does this occur when the files/folders are at the top level of your Dropbox folder or in a specific folder? 

         

        •  i don't understand that point?
           
          Can you also please clarify if you're able to copy the shared link of the same files/folders when you navigate to them via the website
        •  
          As for sharing from the website, I never do that, so can't tell. At the moment, it's working. 

         

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