Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

LeoLady's avatar
LeoLady
Explorer | Level 4
2 months ago

My client has edit permissions on a shared folder and just got a "no access" error

The client just uploaded information 6 days ago with no problems. However today received the no access warning. What has changed. 
Permissions
Share
Shared Files
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Thanks for reaching out to us, LeoLady.

Would you mind clarifying this a bit? Are you talking about a shared folder?

Was a member of the folder previously able to upload files, but is now getting a "no access" error?

Can you send me a screenshot of the error, so I can take a look?

Thanks in advance!

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!